Privacy Policy
We're committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information across all ZeonEdge services.
Effective Date: January 15, 2025
Information We Collect
Personal Information
When you register for our services, contact us, or subscribe to our communications, we may collect your name, email address, phone number, company name, job title, and billing information.
Usage Data
We automatically collect information about how you interact with our services, including IP addresses, browser type, operating system, pages visited, time spent on pages, and referring URLs.
Technical Data
We collect server logs, API usage metrics, performance data, and error reports to maintain and improve our infrastructure services.
How We Use Your Information
Service Delivery
To provide, maintain, and improve our DevSecOps, cloud infrastructure, cybersecurity, and other enterprise services you have subscribed to.
Communication
To send you service updates, security alerts, billing notifications, and respond to your inquiries. Marketing communications are only sent with your explicit consent.
Analytics & Improvement
To analyze usage patterns, optimize performance, develop new features, and enhance the overall user experience across our platforms.
Security & Compliance
To detect, prevent, and address technical issues, security threats, fraud, and to comply with legal obligations.
Data Protection
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. API communications are secured with industry-standard protocols.
Access Controls
We implement strict role-based access controls, multi-factor authentication, and regular access reviews to ensure only authorized personnel can access your data.
Infrastructure Security
Our infrastructure is hosted in SOC2-compliant data centers with 24/7 monitoring, intrusion detection, and automated threat response systems.
Data Sharing
We Never Sell Your Data
Your personal information is never sold to third parties. We only share data with trusted service providers who assist in operating our services, and only under strict confidentiality agreements.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or safety.
Your Rights
Access & Portability
You have the right to request a copy of your personal data in a structured, machine-readable format at any time.
Correction & Deletion
You can update your personal information through your account settings or request deletion of your data by contacting our privacy team.
Consent Withdrawal
You can withdraw consent for marketing communications at any time. Essential service communications will continue as needed.
Cookies & Tracking
Essential Cookies
Required for basic functionality like authentication, security, and session management. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our services. We use privacy-focused analytics with data stored in our own infrastructure.
Preference Cookies
Remember your settings, language preferences, and customizations to provide a personalized experience.
Contact Us
Data Protection Officer
For any privacy-related inquiries, please contact our DPO at privacy@zeonedge.com
General Inquiries
For non-privacy related questions, visit our contact page or email contact@zeonedge.com
Questions About Your Privacy?
Our privacy team is here to help. Contact us with any questions about how we handle your data.